to move beyond the "obvious" and unearth the very real problems that underpin incidents
and then to identify practical solutions to those problems.
Investigations are an essential part of Risk Management. As well as safety, investigations are equally valid for other business risks too.
Investigations are far more than health and safety
Investigations are essential to business improvement, and apply to all elements of business , for example, environmental incidents, quality failures, software glitches, supply chain failures, financial management failures and so on.
To be able to identify and understand the contributory factors to business problems is essential to business performance improvement.
Why is it "Incident" Investigation?
An incident can be an “accident” OR a “near-miss”
An accident – an unplanned or undesired event that resulted in harm to people, damage to equipment or a loss to the business. In simple terms “Ouch! That hurt!”
Clearly, accidents should be investigated so as to understand the underlying problems if we are to prevent a future undesired event.
A "near-miss"
An unplanned or undesired event that could have resulted in harm to people, damage to equipment or business losses. In simple terms “Wow, that was close!” Worth noting that this could also be called a “near hit!”
Or, to put it another way – a free lesson that something is wrong - “We got away with it today.” We might not get away with it tomorrow!
eLearning and Blended Learning
This core eLearning package provides delegates with the essential knowledge needed to support key skills for conducting unbiased, evidence-based investigations and analysis.
Fully SCORM-compliant, the course can be seamlessly uploaded to a company’s LMS (learning management system). Alternatively, delegates can register and undertake the course using this portal.
"Investigation Essentials" provides individuals with the tools they
need to conduct thorough - evidence-based - investigations and analysis, and provides
organisations with a complete - copyright free - investigation framework.
For self-funding delegates the cost of this course is £150. Enrolment is automatic and payment is straight-forward using the PayPal or Stripe (debit/credit card) links.
For companies that are interested in providing this course for staff, please use the contact form.
Outside the EU? For individuals or companies outside of the EU, again please use the contact form.
This Refresher Programme is only available as a blended programme, ie it consists of an online and a practical workshop. If you would like more information please use the contact form.
